Privacy notice

How I use your information

Itchen Studio is a one-person web design business run by Sam, based in Eastleigh, Hampshire. I'm responsible for the personal information described here. If you have any questions, email hello@itchenstudio.co.uk.

If you use the form on this website

I collect your name, business name, email address and, if you give them, your phone number, a link to your current website or profile, and your message. I use them to reply to you, build your free mock-up and, if you'd like, prepare a quote. I do this because you've asked me to, which the law calls taking steps at your request before a contract.

If I've contacted you first

I research local businesses using information they've published themselves: business websites, directory listings such as Checkatrade, and public reviews. I use it to build a mock-up website and to contact the business about it. I do this on the basis of legitimate interests: offering a relevant service to a local business, using only business contact details that are already public. If you'd rather I didn't contact you again, just say so and I'll delete your details and won't get in touch again.

Who else handles it

I don't sell your information or share it with anyone else, except where the law requires it.

How long I keep it

If we don't end up working together, I delete your enquiry within 12 months. If you become a client, I keep invoices and related records for six years, because the tax rules require it.

Cookies

This website doesn't use cookies, analytics or advertising trackers.

Your rights

You can ask to see the information I hold about you, have it corrected or deleted, or object to how I use it. Email hello@itchenstudio.co.uk and I'll respond within one month. If you're unhappy with how I've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Last updated October 2026.